Frequently Asked Questions

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How do I sign up for Brand Direct Health®?

The easiest way is to have your doctor submit your prescription. You will be contacted by a Customer Service Representative within one business day.

Or, you can call or text us yourself at 866-331-6440, or fill out the online order form.

Learn about the different ways to sign up.

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How long does it take to sign up for Brand Direct Health®?

The fastest way to sign up is to call or text us at 866-331-6440. But you may find it more convenient to use our online order form. We will get back to you by the next business day.

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How much do I pay for my prescription through Brand Direct Health®?

We work directly with the manufacturer to provide your prescription for a low monthly price which is better than purchasing at the retail pharmacy.

Pay no more than $58 per month*

*$174 (plus tax where applicable) or 3 installments of $58 per month (plus convenience fee).

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What prescriptions do you deliver?

We deliver prescriptions for DEPLIN®, METANX®, CerefolinNAC®, and NeevoDHA®.

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How long does it take to receive my first shipment after I sign up?

BDH will contact you within 24 hours of receiving your prescription and your order will be shipped immediately after being placed. Shipping time is 5-7 business days but due to COVID it can take 7-10 business days. Learn how to get started now.