Frequently Asked Questions
How do I sign up for Brand Direct Health®?
The easiest way is to have your doctor submit your prescription. You will be contacted by a Customer Service Representative within one business day.
Or, you can call or text us yourself at 866-331-6440, or fill out the online order form.
Learn about the different ways to sign up.
How long does it take to sign up for Brand Direct Health®?
The fastest way to sign up is to call or text us at 866-331-6440. But you may find it more convenient to use our online order form. We will get back to you by the next business day.
How much do I pay for my prescription through Brand Direct Health®?
We work directly with the manufacturer to provide your prescription for a low monthly price which is better than purchasing at the retail pharmacy.
Pay no more than $66 per month*
*$195.99 (plus tax where applicable) or 3 installments of $65.33 per month (plus convenience fee) effective Jan 1, 2023.
What prescriptions do you deliver?
We deliver prescriptions for DEPLIN®, METANX®, CerefolinNAC®, and NeevoDHA®.
How long does it take to receive my first shipment after I sign up?
BDH will contact you within 24 hours of receiving your prescription and your order will be shipped immediately after being placed. Shipping time is 5-7 business days but due to COVID it can take 7-10 business days. Learn how to get started now.